1. Customised development plans designed specifically for your needs.
Contact us today to discuss your needs ➡
Download Links of our Business Improvement Resources are currently being updated & will be available periodically.
Free Worxsmart Audit System
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A vision of excellence
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Improvement plan document
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Results, measures & Targets
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Lean Manufacturing
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Products and Services
1. Customised Consultancy Plans
Improvement Direct specialise in on site consulting
Because every organisation is different, we audit your organisation and work with you to design an improvement plan that supports your business strengths.
• Improved meeting structures
• Quality management systems
• Work Standardisation systems
• Value analysis and waste elimination
• Problem solving and group work
• Performance data structures
• On job training systems
• Total productive maintenance systems
• Cost down/Cost out incentives
• Quality management auditing
• Health and safety management auditing
2. Business Improvement Resources...(Training manuals)
Developing Organisational Purpose:
Vision, Missions and Goals. The most effective organisations have a strong identity and purpose. Everyone in your organisation should know and be apart of its future! This manual covers the benefits of and methods for clearly establishing your business vision, developing mission statements and motivating staff with business goals.
Breaking Down Barriers
Improvement Group Structures. Too many meetings? Meetings feel like a waste of time? An effective communication structure is the foundation of business improvement. Having the right mix of effective meetings is critical. This manual provides background knowledge and models to help redesign your daily weekly and monthly meeting structure
Worxmart Modules 1, 2 & 3
Lean Production Principles. All you and your key staff need to about lean but presented in stages with practical tools included. The manuals cover….
Worxmart 1
The iceberg of ignorance…why all staff must be involved in improvement. Do It Right First Time…. Developing a customer first approach – building quality in at every stage – inspection to detect rather than inspection to prevent – internal customer focus. The 5S Principle… The Toyota Tool that’s standardises the work place – Sift; have only what is needed in the work area. Sort; have a place for everything and everything in its place. Sweep & Wash; clean everything – identify the causes of dirt and disorder. Simplify; remove the dirty dangerous and difficult tasks. Standardise; visual signs and fixed locations, floors walls shelves everywhere!
Worxsmart 2
The seven forms of waste…. learning how to see the non – value activities in your processes. Tools and check sheets to analyse such as Value Analysis Sheets.
Worxsmart 3
Pit Crew Thinking… whenever a machine or process requires a tool change or new product run there is an opportunity to improve. How would a formula one pit crew do your job? This manual cover tools such as Quick Change Planners that allow teams to standardise and improve the order of there work…who is doing what and in what order…so that the total task time is reduced.
Lean Manufacturing Principles
Finding the Value Stream. Aimed at the Management Team, this training manual gives an overview of modern Lean Manufacturing Principles and how to use them. Your management team need to understand these principles better than anyone if you want a successful improvement outcome. This manual covers basics such as “littles law” …. the impact of Work Inprogress stock on throughput, Work Flow Diagrams….easy ways to see the accumulation of work, time and inventory in your operations. Value Stream Analysis…. flow charting the entire supply chain to identify the and remove non-value activities.
Mini-Company Management
What better way to have your staff understand the challenges of balancing business than to have them run one? This manual introduces the concept of Mini Company Units…. each area has its own business name, meeting place, data display and action lists. Each team grows to be more involved and interested in their own performance outcomes…resulting motivated efficient work practises.
On Job Training
“Every task has to first be learned by someone….” whether you need to teach new staff a task or teach current staff the correct method, the need for On Job Training is always present. This training manual covers the most up to date methods of training including SOP development, including a separate SOP hand book, The five step job instruction model, assessment tools, skills charts and training records.
Total Productive Maintenance Systems:
“The person who uses the machine knows the machine….”
A complete guide to in house maintenance management involving line staff. This concept is designed to optimise equipment by reducing downtime…and at the same time involving, motivating and developing staff. The manual gives you a 7 step guide to TPM introduction, advice on safe machine lock – out practises, templates for preventative maintenance planner.
Quality Assurance Management
This manual overviews modern QA methods and systems and shows you how to implement the most appropriate methods for your business.
Performance Coaching
Performance reviews are traditionally a bit like going to the dentist…for both parties! This manual shows you why the old review methods did not work well and provides you with templates and methods that you can use immediately…as well as an introduction program to show your staff!
3. Training Solutions
Accelerated Learning
Understanding the principles of human memory, methods of learning, and how this can help managers and staff during On job training, presentation of information and in their own development
Helping Teams Work
Understanding team dynamics, the principles of team forming and team motivation. Techniques and tips for building effective work teams. Understanding personality types and how they impact at work.
Managing Motivation with NLP
(Neuro-Linguistic-Programming)
Learn insights into the basic psychology of personal motivation. The key aspects of brain function effecting motivation. Techniques for harnessing your personal motivational powers. Manage your own motivation and influence others.
Goal Setting and Achieving
Covering the skills and methods for setting personal and work related goals for yourself and for teams. Analyzing values, setting short, mid and long term goals.
Time Management: Getting things done
Up-to-date theory and practical steps for effective priority setting, planning and action management. How to avoid time wasters and stay focused on proactive tasks.
Action Leadership
Advanced leadership theory and techniques based around the daily actions of a leader. Analyze the impact of leadership actions on staff and their work outputs.
Managing Discipline
Learn the important skills for dealing with disciplinary actions and giving positive or negative feedback to staff. Dealing with difficult situations assertively and proactively.
Presentation Skills
How to create dynamic presentations that "wow" your subjects into remembering everything you have said. Learn the key principles of presentation. Understand speech and posture, impact and control, preparation techniques and how to combat nerves.
Communication Skills
(Neuro-Linguistic-Programming)
Learn insights into the basic psychology of personal motivation. The key aspects of brain function effecting motivation. Techniques for harnessing your personal motivational powers. Manage your own motivation and influence others.
Customer Service Skills
This topic is the most important aspect of many businesses. Learn tips for supreme service and professionalism. How to build procedures for great customer satisfaction. What to do about difficult customers. Customer service do's and don'ts.
Accident Prevention
Health and safety in Employment concepts. General legislative requirements. Best practice hazard management systems and ideas. Promotional concepts aimed at improving Health and Safety standards within all organisations.
Recruitment Skills
Be confident in interview situations. How to apply practical methods to preparing for and conducting excellent recruitment interviews. Use sound decision making methods rather than making seat-of-the-pants decisions about people.
Performance Feedback and Planning
Covering the components of good performance review theory, systems, and practice. Follow the performance feedback cycle. Motivating people through proactive shared performance review outcomes.