ABOUT IMPROVEMENT DIRECT
About Improvement Direct
Peter Maunder, Managing Director of Improvement Direct
Improvement Direct continues to develop and refine Lean Training and Consulting plans to support customers and draws on 20 years of business continuity in the challenging New Zealand Lean market. General Manager Peter Maunder will be your trainer and consultant. His most relevant training and experience comes from 15 years with Toyota. Through this time, Peter worked in Production, Quality Assurance and Education & Training applying, and fully understanding the Toyota Production System.
Peter facilitated TPS training modules for Toyota including introduction of TPS / Lean to local supply-chain vendor companies and the pilot program to the Toyota Dealer Network. Peter also facilitated Lean / TPS seminars to Engineering & Business Studies classes at Auckland, Waikato and Massey Universities.
Further experience includes 4 and a 1/2 years with Fisher & Paykel as Training Manager overseeing the development of in-house Organisational Learning methods and facilitating Lean Training programs. Further experience was gained through Business Studies training at Massey University gaining a Diploma in Business Studies Endorsed in training design and organisational learning. Since then Peter has consulted in Lean Implementation to more than 50 companies while owning and managing Improvement Direct Ltd. The latest learning / research topics for Improvement Direct include blending agile - scrum and rapid design principles into project management and task management methods with client companies.
Our Valued Clients
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Name Surname
Name Surname
Position, Company name
Thanks for your help over the last six months we have achieved, among other things:
A 30% reduction in set up times, A 50% reduction in assembly times.
A significantly improved meeting structure.
The improvement in communication throughout the company has been amazing.
Operations Manager
We were approached by the Tauranga Chamber of Commerce in early 2014 to evaluate areas of our business with which we needed/wanted assistance. We were very keen to investigate ways to improve our stock systems and it was at this point that they put us in contact with Peter Maunder of Improvement Direct.
What a fortuitous meeting!
We began working with Peter almost a year ago, with priority placed on the LEAN development of our stock systems and other processes, identifying the areas of “waste” that needed our attention. Latterly, we have also worked with Peter on our time management. Over a number of sessions, we have been made to look at the way we did things, to think outside the square and find solutions for ourselves. (RBP Funding supported training)
The time we have spent with Peter has been invaluable. He has a wealth of knowledge and this was clear to us right from the start. He quickly developed a rapport with our team and we have found the process incredibly worthwhile, respecting Peter’s thorough approach and depth of experience.
We have been charged with keeping the improvements coming but know that, should we ever need a boost, Peter is only a phone call away.
We have no hesitation in recommending Peter to anyone considering a sure fire way to improve their business systems.
Barbara Martin
It has been an absolute pleasure to partner with you over the course of our Lean program.
I have benefited both personally and professionally from having the opportunity to be part of the Continuous Improvement journey at Bluebird (you won’t believe how organised my office looks right now!!)
Deanne Schoeman
Peter from Improvement Direct has been working with us for 4 years. While we didn’t have catastrophic failures we did realise we needed help to de-risk the things we could control.
Peter's first 12 months focused on implementing a Sales & Operations Planning structure. Before we implemented S&OP failure was no surprise, Failure is now rare and now we can see what has happened and what we need to do to stop recurrence. The S&OP processes are simple, robust and work. Customer satisfaction, as reassured by our NPS tracking, has improved by 28% in the past 3 years.
We then started a full Lean Implementation plan following Improvement Directs Worxsmart tm Improvement Program. Peter has trained all employees in Lean / Worxsmart tools and has assisted with a wide range of improvement projects in all areas of the business. Worxsmart is now part of what we do and removes +$250,000 of waste every year. I recommend you give Peter a call if your systemic, sustainable improvement.
Brett Hobson
